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Avis Rental Car Complaint - No one answers! - auto rental.
Avis Rental Car Complaint

Avis Rental Car Complaint

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No one answers! - auto rental.


We rented a car today from Avis at the Denver airport. When it arrived, my husband packed our things in the back of the Suburban, then opened the front door to see it filthy. He requested another car and was given it. However, during the shifting of items he left an overnight bag containing a computer, my children's birth certificates, a camera and other important items. We have been calling Avis for four hours and get no response from the desk or customer service. When calling lost and found, the message says, "Sorry this mailbox is full...good-bye". It is a 3 1/2 hour drive back to the airport, but I guess I will be wasting a vacation day to see if my bag was found. I am so disgusted with this company and will never use them again!! This has ruined what was to be a wonderful, relaxing time. I can't believe that NO ONE can answer the phone.


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