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Avis Rental Car Complaint - Avis poor cust service , overcharging, closing the location in our faces with time remaining beofre closed. - auto rental.
Avis Rental Car Complaint

Avis Rental Car Complaint

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Avis poor cust service , overcharging, closing the location in our faces with time remaining beofre closed. - auto rental.


12/21/13. My daughter , case # 12944704. asked on a Saturday to drop off a car in Ft. Lauderdale we were told when renting at Mianmi Aiport it was fine to do so. When we arrived at the Ft Lauderdale location fifteen minutes before closing the man was ignorant, flipant and rude. told us he was about to shut the gates.Come back Monday. We asked politely about the overcharging.He said, "take it up with the Miami office or customer service". Billed the credit card and told us to hurry and leave as he had things to do to close up. We said some of these charges do not apply. He replied too bad, take it up with cust service, here's the 1-800 number.
We called, we emailed. Terry Cheatham sent us back an email to look into it. Ever since we have asked repeately, she never ever answered our requests.
Avis. Nice going. My daughter's company uses for their accounting firm Avis, but are being urged to open their corporate rental with another firm.The poorest service and the most goughing i have ever witnessed with no follow up by Avis. They just don't care.
M


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