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Avis Rental Car Complaint - Avis Rental Car Boise ID, EMPLOYEES WILL TAKE ADVANTAGE, MGNT WILL BE RUDE!! - car rental
Avis Rental Car Complaint

Avis Rental Car Complaint

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Avis Rental Car Boise ID, EMPLOYEES WILL TAKE ADVANTAGE, MGNT WILL BE RUDE!! - car rental


I have rented hundreds of cars over the years and NEVER have I been so displeased with a service. Upon receiving our rental for a trip we declined several times the insurance (our credit card covers that) and any extra fees. The gentleman seemed nice and said great just sign here, here and here and you will be on your way. 5 days later I returned the car only to see that I was charged $272 more for insurance on the rental. I immediately talked to a manager who was the rudest person in a management position I have met in a long time. She absolutely refused to hear me out, stated that "if I had wrecked the car we wouldn't be having this conversation". I explained that here employee mislead us and she said that it didn't matter that that signature will hold up in court!

I will NEVER rent from this group again and I urge you to do the same! There are much better services out there!


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