Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Avis Rental Car Complaint - 5 emails, 6 weeks, and not even an acknowledgement - Car Rentral
Avis Rental Car Complaint

Avis Rental Car Complaint

ADVERTISEMENT

5 emails, 6 weeks, and not even an acknowledgement - Car Rentral


After hiring a car through Avis in South Africa, I returned home to find almost £500 removed from my account without explanation or authorisation. After spending almost an hour attempting to get through to their premium-rate number, I received an email which apparently 'explained' the charges. It stated some of the charges were for damages, but did not provide any proof of what these were. They also claimed the tank was not full, despite it being filled up at a petrol station next to the centre. To cap it all off, the amounts contained in their PDF attachment didn't even remotely reconcile to the amount removed from my account. Since this point I have emailed 5 times attempting to get an explanation, and have received nothing - not even an acknowledgement or confirmation they're looking into the issue. Looking at various forums, it's clear thousands of people have had a similar experience. I just hope more people do their research and stop using Avis - it is the worst experience I've ever had with a large, international company. They treat their customers appallingly.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Avis Rental Car
SUBMIT a ticket
for Avis Rental Car
WATCH videos
for Avis Rental Car
More Avis Rental Car Reviews and Complaints MORE reviews and complaints
for Avis Rental Car

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Avis Rental Car reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team