Avis Rental Car Support Tickets All Reviews

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Avis Rental Car Reviews

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  • Overcharges

    If you ever need to rent a vehicle - DO NOT USE AVIS /BUDGET. They added bogus charges to my bill, like airport pick-up /drop off fee of $98.00. I did not go anywhere near an airport when renting or returning the vehicle. They charges me for fuel - $19.96, but I had topped it off before returning it. They charge a mysterious $50 fee, which can't be explained, even by the powers that be. In addition to the charges, the process of trying to secure an adjustment has been an absolute nightmare. 1-800 numbers out the wazoo - but they don't effing answer the phone until is has... More...
  • blame client with no reason?

    I've been renting a compact from AVIS from Jan. 9 and returned it on Feb. 17. Everything was good by then. But suddendy yesterday my credit card was charged 125$ and today a mail on my desk from AVIS said there is excessive oder in interior of car and they have to charge 125$ to me for cleaning. I'm so suprised and ca...lled customer service they suggested me to call site, while site insisted it's not their problem. They said they found out the seat of the car was spoiled on Feb. 19, but I returned the car in a completely good situation on Feb. 17. Who knows what happened in... More...
  • Non-smoking car rental review

    I rented a car late on November 22, 2010 at Rochester, NY airport. The car had a strange odor, like cigarette smoke covered up by deodorizer. The next morning, in the daylight, I noticed that the car had a big dent in the driver's door. When I got in the car, it was obvious that the previous renter had smoked heavily in the car, and all Avis had done was emptied the ashtray. There were still ashes smeared all over the ashtray and ashes on the dashboard and floor. I called Avis and told them about the door and the ashes so they would not think I did either (I don't smoke, and... More...
  • insurance rip off

    I rented a car from Avis for 3 days. I initialed to get insurance on the car. The sales guy pointed out the first initial place that said $27 something a day. Sounded reasonable. Then he pointed to a couple other places to initial. I did. I had $182 taken out of my account two days after I came home. My rental of the car wasn't even that much! I am pissed. This couldn't have come at a worse time financially for me. I could barely afford the trip to see my Godson's graduation. More...
  • Unconscionable & Unethical

    Rental Agreement #: 131476531. 2 Day Unlimited Miles SUV Rental returned with a full tank and 1 hour late. I was charged $1, 196.02 ... that's unconscionable enough. There has also been a "Hold" on my bank account for the amounts of $429.12 and $430.00 since March 27th. That brings the total charge to $2, 055.14; for a 2 day car rental. Rest assured, not only will this will pursued to the fullest extent allowable by law, but I will post this information on every message board I can find on the Internet. More...
  • cannot get my coupon number

    Dear Sir/Madam, My name is Anu valsakumarrema.My wizard number is 2LNO9J.Actually I am Avis first Member .I have been renting with you guys from so long and i always preffered you guys .When i became a Avis first member i came to know that you guys give me free weekend rental ,So when i called you guys ,you told me its already been sent to my email id.When i said i didnt receive anything through email ,one of your representative she gave me that day the coupon number .Since i was driving and i didnt have pen at that time ,i asked her ,can i call you back to get this coupon number.She... More...
  • avis ripped us off on purpose

    We made a reservation 6 months in advance to get the best deal, as we always do. We reserved a full size car for $181.30 and had a $20.00 off coupon that was to be taken off at the counter. All was well until we returned the car and found that out bill was $355.41 when we asked why they said that they had up graded us to a larger car. We went to speak to a manager ( W.L. Butler ) and he said I had initialed it so therefore I knew about it. He said his manager would call me in the morning. The girl went over everything that I signed for and the only mention that I signed for was that I... More...
  • We try harder??

    Due to a family emergency I needed a one-way rental from a small town. I had no internet to compare rates, so I called the reservation center. I was quoted $117 for one day, one-way. I assumed this was so high because it was a one-way rental. After arriving at my destination, I found I needed to extend my reservation by 2 days. I called the reservation center again and they said the rate was the same, $117 per day. I got on the internet and found that not only were all the other rental agencies in town about $30/day, but Avis was that rate as well. I called the reservation center back... More...


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